Privacy Policy

At Crystal Beach Movers, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our services, visit our website, or interact with us in any way. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information in the course of providing our moving services and operating our website.

• Personal Information: This includes your name, email address, phone number, billing address, and payment information that you provide when you book a moving service, request a quote, or contact us.
• Non-Personal Information: We collect non-personal information automatically when you visit our website, such as IP addresses, browser type, and browsing activity. This helps us improve our website and services.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: We use your personal information to process your moving requests, provide quotes, confirm bookings, and deliver the services you’ve requested.
• Customer Support: Your contact details are used to communicate with you regarding your move, address any inquiries, and provide updates.
• To Improve Our Website and Services: We analyze non-personal information to improve our website functionality, optimize the user experience, and enhance our services.
• Marketing: If you have opted into receiving marketing communications, we may use your information to send promotional emails, newsletters, and updates. You can unsubscribe from these communications at any time.

3. How We Protect Your Information

We take the protection of your personal information seriously. We implement a range of technical, administrative, and physical safeguards to protect the data you provide to us from unauthorized access, disclosure, alteration, or destruction.

• Encryption: We use SSL encryption on our website to protect sensitive information such as payment details during transmission.
• Access Control: Only authorized personnel have access to personal information, and they are trained to handle your data with care.
• Secure Payment Systems: We use secure third-party payment processors for all financial transactions, which comply with industry standards for payment security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, email services, or moving partners. These parties are required to protect your information and may only use it for the purposes for which it was provided.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal request, or to protect our rights or the rights of others.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance the user experience. These technologies allow us to collect data such as:

• Browser type and version
• Time spent on the site
• Pages visited

Cookies help us remember your preferences and optimize your experience. You can manage cookie settings in your browser, including disabling cookies, but this may affect the functionality of certain website features.

6. Your Rights

As a user of our website, you have certain rights over your personal information, including:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You may request that we update or correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to certain exceptions, such as if we need the data to complete a contract or comply with legal obligations.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

To exercise your rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to periodically review this page for the latest information on our privacy practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Crystal Beach Movers
513 Avery Ave, Crystal Beach, FL 34681
Email: info@crystalbeachmovers.com
Phone: +1 727-217-6657